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June 24, 2015 10:26:06 AM
In reply to Yasmin, Newark
Thanks for coming by TD Helps, Yasmin.
We understand your concern and ask that you connect with us directly at 888-751-9000. We are available 24/7 and after account verification, we'd be glad to help look into the transaction in question with you.
If you prefer, you may also visit us during lobby hours here: http://bit.ly/TDStores.
Please understand that although we would like to assist you directly, as TD Helps is considered an unsecured site, we do not have access to your account information.
We hope this helps, Yasmin. Please let us know if you need anything else.
Yen D, Moutn laurel
June 24, 2015 10:29:38 AM