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John, Westfield July 28, 2015 07:35:16 PM
1 Response
In reply to John, Westfield
Thank you for joining us on TD Helps, John. We'd be happy to steer you in the right direction. As this is pertaining to your specific account, we would need to review this further with you. We would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, we encourage you calling our 24/7 Customer Service line at 888-751-9000, upon account verification, a Banking Specialist will be able to offer the solutions and guidance. Also, you may visit any TD Bank Store to have your account reviewed in person during normal lobby hours. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores. In addition, you may also send us a secure message if you are enrolled for Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." We hope to hear from you soon, John, and have a good night.
Justin B, Mount Laurel July 28, 2015 07:35:49 PM