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please guide me for next remedial action on my part - should I visit nearest location
February 14, 2016 11:55:25 AM
In reply to veronica, phoenixville
Good morning, Veronica, and thank you for joining us on TD Helps.
We're sorry to hear that your computer may have been compromised; but we certainly understand your concern and would like to help. If you are looking to have your Personal or BusinessDirect Online Banking access restricted, please contact us directly at your convenience. We will be able to ensure that your online information is inaccessible. Our Technical Support Specialists will be glad to assist you 24/7 at (800)-493-7562.
If it's more convenient, you can certainly find the closest TD Bank Store location and step inside to have the access restricted as well. Please visit http://bit.ly/TDStores to find the location closest to you.
Additionally, we invite you to take a look at http://bit.ly/1pxZPLh for information on Security FAQs that may help if you have more questions or concerns. We also encourage you to check out this link for more details about Identity Protection Resources: http://bit.ly/1sfKEnw. We also invite you to visit: http://bit.ly/1xvfehm for information on retrieving McAfee protection TD Bank offers.
We hope this helps and thanks again to you for coming to TD Helps.
Shanika A, Mount Laurel
February 14, 2016 11:57:05 AM