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November 21, 2014 06:32:24 AM
In reply to Patricia, Wantagh
Hey, Patricia and thanks for reaching out to TD Helps today! We're sorry to hear of any trouble with your account and would be glad to help you going in the right direction.
As we would like to assist you directly, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, we can recommend a connecting with one of our knowledgeable Banking Specialists 24/7 at 888-751-9000. After account verification, they will be able to let you know the cause of the interruption of your account activity.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists.
If you prefer, you're also invited to any nearby TD Bank Store for assistance. Please see a listing of our Stores nearest you at http://bit.ly/TDStores.
Thanks again for coming by, Patricia, and feel free to visit again anytime you have questions. Have a great day!
LiShu R, mount laurel
November 21, 2014 06:33:32 AM