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my credit card was declined when i was using it to pay online, it's still working on machines... could somebody answer for me please.
dat, york, ontario
May 17, 2017 12:13:02 PM
2 people recommended this |
In reply to dat, york, ontario
Welcome to the TD Helps Community, Dat. We'll be sure to help out today.
If this is in regard to your credit card rather than your debit card, please reach out to us 24/7 at 888-561-8861.
You are able to contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We also notice that you're writing to us from Canada. Because of this, we recommend reaching out to the Canadian TD Helps Team by visiting here: https://go.td.com/1QBOF4U.
If you prefer to speak with a Specialist at TD Canada Trust directly, please take a look at their contact options here: https://go.td.com/1woOVay.
We hope you have a great day.
Alara B, Mount Laurel
May 17, 2017 12:14:37 PM