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how do I find out if 2 checks that my daughter got from school were cashed ,she left for the air force and I found them when I was cleaning up her room. I don't want to get rid of them if she didn't cash them.
Hannah, Cape Vincent
June 27, 2017 01:53:33 PM
In reply to Hannah, Cape Vincent
Thanks for coming to TD Helps for your answers today, Hannah.
Please understand that for the security of your daughters TD Bank account, we are unable to provide any information to anyone who is not currently a signer. Because of this, if you do not share an account with your daughter, we ask that you have her contact us directly for further assistance.
However, if you are a signer on her account, we'd be more than happy to help you retrieve this information!
In order for us to properly assist you, we ask that you contact us directly. A Banking Specialists may be reached at 1-888-751-9000, 24 hours a day, 7 days a week. You're also able to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition to calling and visiting a TD Store, you also have the option to send a Secure Message from your Online Banking. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this helps clear up any confusion, Hannah! Have a great rest of your day.
Customer Service Team, Mount Laurel
June 27, 2017 01:53:53 PM