Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I closed my TD bank account a couple years ago. Just recently, my mother sent me $1000, but instead of sending it to my correct account, she sent it to my closed account. I would like to be granted access to my closed account so I can send the money to my correct account.
January 8, 2018 10:52:37 AM
In reply to Michael, Manchester
It's a pleasure to assist you today.
We'd like to inform you that as your account was closed a couple of years ago, your send money payment would not have been successful. Once an account has been closed for a certain period of time, transfers, deposits, and withdrawals are not accessible.
We recommend having your mom reach out to her financial institution, to ensure the funds were not debited or sent back to her account, so she may reroute the transfer to the appropriate account.
Please note that once an account is closed, it cannot be reopened.
If you have any questions, feel free to contact our Banking Specialists 24/7 at 888-751-9000.
Thanks for reaching out, Michael!
Alara B, Mount Laurel
January 8, 2018 10:52:59 AM