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My debet card could not be verify when I try to pay for the JAL flight tickects. They told me my address that I gave them are different with the address I have with my card billing address. But I'm sure that I gave the right address so I don't know what's going wrong here.
Lujiya, Newton, MA
September 15, 2014 02:18:43 PM
In reply to Lujiya, Newton, MA
Thank you for looking to TD Helps for assistance, Lujiya. We are sorry to hear you are experiencing difficulty, but would like to help you purchase your airline tickets.
We recommend contacting a friendly Customer Service Representative 24/7 at 1-888-751-9000. After account verification, we can make sure that the address associated with your debit card is correct. If you use TD Bank Online Banking to access your account information online, you may also send a message to us securely after logging in by clicking the "Customer Service" tab, and then clicking the "Send a Message" link.
For your convenience, please also feel free to stop in any of our nearby Store locations for assistance; for a listing near you, please check out: http://bit.ly/TDStores.
Please keep in mind, if you plan to travel, we recommend contacting us at least one week before your trip with your travel information and we will be happy to place your travel notification.
We hope you have found this information helpful, Lujiya and enjoy your trip!
Megan K, Mount Laurel
September 15, 2014 02:19:25 PM