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I need a chip card
J Charley, Conway
September 7, 2015 02:15:26 PM
1 person recommended this |
In reply to J Charley, Conway
We understand your concern, J. We would be glad to discuss this with you.
We are committed to providing financial solutions that meet those needs as they arise. Although TD Bank does not offer EMV (Europay MasterCard and VISA) chip cards at this present time, we will continue to assess our Customers' needs. Please stay tuned as we're working to bring TD Debit EMV chip cards to our Customers soon!
Please understand that the security of your account is of great importance to us and TD Bank offers multiple layers of security protection against fraud for its Customers. We have tools in place to monitor debit and credit cards for suspicious activity. We monitor cards for unusual activity 24 hours a day/7 days a week and will reach out to you if we suspect any fraud. For additional safety, we encourage you to visit http://bit.ly/1npPddy for tips to protect your accounts as well as some great information on how to protect yourself against fraud.
As you've mentioned that you're planning a trip, we recommend contacting TD Bank prior to your trip to provide your travel dates and destinations. You are able to call us 24/7by using the number listed below as well as visiting your local TD Store. In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you plan to travel while in another country using subways, buses, through toll booths, etc. try to purchase your tickets in advance. We also suggest bringing local currency and/or another payment method just in case it is needed. And if your Card is not accepted and you do not have local currency, we advise that you find an attendant who can help direct you toward an acceptable payment method. Please also visit http://bit.ly/1ltwDDc for some of our international travel tips.
If you still have any additional questions or concerns, you may feel free to reach out to our Banking Specialists 24/7 at 888-751-9000 or visit your local TD Bank Store, during lobby hours for assistance. To take a look at TD Store locations near you, please visit, http://bit.ly/TDStores.
We hope this helps, J and have a good afternoon.
Megan K, Mount Laurel
September 7, 2015 02:15:49 PM
1 person recommended this