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September 10, 2015 03:52:08 PM
1 person recommended this |
In reply to Marcella, Brooklyn
Thank you for reaching out to us on TD Helps, Marcella. We're sorry to hear about this and we'd like to help.
Please give one of our 24/7 Banking Specialists a call at 856-751-9000 or via collect with operator's assistance from a non-mobile telephone at 00+1-215-569-0518. Once our Banking Specialists verify your account information, they'll be able to assist.
Also, if you haven't done so already, our Specialists can place travel notes on your account. Once your account is notated, TD Bank is now aware of your current and future locations and can greatly reduce any service interruptions. You may also send a secure message through online banking as well. If you are enrolled in online banking, you may send us a secure message as well. If you're not currently enrolled for online banking, you may do so by clicking here: http://bit.ly/1lU2qfY . Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at the telephone number listed above. To send a secure message, please sign into your account and select "Send a message"; which is located underneath the Message Center on the left hand side of the page. If you choose this option, please include the exact travel dates, destinations and if there will be any connecting flights, if applicable.
Feel free to check out: http://bit.ly/1ltwDDc and http://bit.ly/1fO8wKy for tips on international travel and FAQs.
We hope this helps and have a good afternoon, Marcella. Take care.
Katherine G, Mount Laurel
September 10, 2015 03:53:50 PM
1 person recommended this