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My debit card doesn't work~
I create account in US, but I am in Canada now. Before today, I can use my card in Canada TD bank.
I also had done withdrawal money in CA. I don't know what's wrong with my card? I went to the TD Bank branch here,they told me they can't help me. ~ I don't know how can I connect you?
December 9, 2014 12:53:53 PM
In reply to TZU-EN, Toronto
We're sorry to hear that you're having trouble with your Debit Card, Tzu-En and we'd be happy to help you.
We ask that you contact us directly for assistance. You may do so 24/7 at 888-751-9000. Once our Banking Specialists verify your account information, they can help with your Debit Card and if you have not done so, place travel notations on your account to limit any further interruptions.
If you are enrolled for Online Banking, you may also send us a secure message for assistance. You can log in here: http://bit.ly/1eaISlq. If you are not enrolled in Online Banking, please click here: http://bit.ly/1lU2qfY. Please have your account number, debit card number, Social Security number and email address available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 by using the number listed above. Once you are logged in, please sign into your account and click on the "Customer Service" tab and then select "Send a message." If you choose this option, please include your exact travel dates, destinations and if there will be any connecting flights for your trip, if applicable.
We hope to hear from you soon, Tzu-En and have a good day.
Megan K, Mount Laurel
December 9, 2014 12:54:39 PM
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