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balram, new york
July 8, 2015 04:53:53 PM
In reply to balram, new york
Thank you for joining us on TD Helps, Balram. We'd be glad to help.
We're sorry to hear that your debit card has recently expired. If for any reason you have not received your replacement card yet, then you can request a new one several ways.
First, you can request a new card online by logging into your Online Banking profile here: http://bit.ly/1eaISlq. After logging in, please go to the "Customer Service" tab on the top right and then click on "Send a Message" under the "Message Center" heading.
Once there, please select the subject "General Customer Service" and then type your request into the "Comments" field. A new card will be processed and mailed for you to receive within 7-10 business days.
Alternatively, you can request a new card simply by reaching out to us by phone at 888-751-9000. We're available here 24/7 to order a replacement card for you and we can also answer any account questions that you may have.
The last option available is to step inside the closest TD Bank Store and we can process an instant-issue debit card for you right on the spot. To take a look at TD Stores near you please visit: http://bit.ly/TDStores.
We hope to hear from you soon, Balram and have a good afternoon.
Megan K, Mount Laurel
July 8, 2015 04:54:47 PM