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I took cash out of the atm machine the other day and when I wanted to take out more a message saying that the transaction couldn't be completed appeared. Now I can't take money out or use the card because it's denied.
April 3, 2015 03:46:08 PM
In reply to Paula, Killington
Hey, Paula and thanks for reaching out to TD Helps today! We're sorry to hear of any trouble with your debit card but would be glad to get you going in the right direction.
To best assist you, we can recommend a quick call to one of our knowledgeable Banking Specialists at 888-751-9000, who are available 24/7 and will be able to let you know the cause of the decline on your card. Depending on the reason, they should be able to help you get your card working again during your call. Kindly note that we would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
If you prefer, you're also invited to any nearby TD Bank Store for assistance. And if there's any issue, you can also get a new debit card at a Store while you wait! Please see a listing of our Stores nearest you at http://bit.ly/TDStores.
Thanks again for coming by, Paula and feel free to visit again anytime you have questions. Have a great day!
Kristen P, Mount Laurel
April 3, 2015 03:47:31 PM
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