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I informed the bank I was traveling now the ATM is not permitng the interaction. I now have no access to cash. I will be traveling for 4 more weeks.
July 15, 2015 12:28:08 PM
In reply to Eric, Albuquerque
Hello, Eric, we apologize that you're having difficulties with your ATM debit card while traveling overseas. We'll guide you in the right direction to get this resolved as soon as possible.
Please understand that although you would like to assist you directly, we do not have access to your account information as this is considered an unsecure forum. To best assist you, please give us a call and a Banking Specialist can assist you 24/7 upon account verification. As you're writing in from outside the United States, please contact us at 1-856-751-9000, or call us collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Another way to contact us is by sending us a Secure Message from your TD Bank Online Banking account. If you're already enrolled for online banking, you can log in here: http://bit.ly/1eaISlq with your user name and password. You can then send us a Secure Message by clicking on the Customer Service tab, and using the Send a Message link. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Best luck to you, Eric and safe travel!
LiShu R, Mount Laurel
July 15, 2015 12:29:03 PM