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It is a new card. I just got it 10 days ago.
October 28, 2015 02:01:28 PM
In reply to Yuting, Malden
Yuting, we're sorry to hear of any troubles you are having with your debit card and would be happy to help point you in the right direction for help.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To determine why it isn't working properly, please feel free to reach out to our 24/7 Banking Specialists at 888-751-9000. They'll be happy to review your debit card with you on the phone after account verification. They may also issue a new one and close your current debit card if it is necessary.
You may also feel free to stop by your local TD Bank Store, during lobby hours with your valid photo ID for immediate assistance. To find out TD Store locations and hours near you, please visit, http://bit.ly/TDStores.
Let us know if you have any other questions. Yuting, have a good afternoon!
LiShu R, Mount Laurel
October 28, 2015 02:02:55 PM