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Abby, South Amboy
February 12, 2015 09:52:55 AM
2 people recommended this |
In reply to Abby, South Amboy
Thanks for sending your inquiry to TD Helps today, Abby. We're sorry to hear of any troubles you are having with your debit card and would be happy to help point you in the right direction for immediate assistance.
To best assist you, we encourage you to call our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be able to determine the cause of the block and also offer the solutions to remove the block. Also, you may visit any TD Bank Store to have your account and debit card reviewed in person during normal lobby hours. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores. As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
In addition, you may also send us a secure message if you are enrolled for online banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Let us know if you have any further questions, Abby. We are always here to help. Have a pleasant rest of your day!
LiShu R, Mount Laurel
February 12, 2015 09:54:11 AM
2 people recommended this