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My direct deposit landed on a Sunday this time around(first time since). It is now Monday 2:15a.m. And I still don't see me money in my account . When and what time will my direct deposit be available? I did get a new bank card but my account and routing number stayed the same . Is this why it's delaying or is it because it landed on a Sunday? If so, when and what time will my direct deposit be there??
Monique, Simi valley
October 24, 2017 12:20:05 PM
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In reply to Monique, Simi valley
Thanks for reaching out to us, Monique.
We apologize as we do not have access to your personal/ account information, as TD Helps is considered an unsecured forum.
We will be more than happy to provide general information regarding direct deposits. For direct deposits, funds are available to you on the date designated by your depositor. These types of deposits are processed overnight at varying times and will be available for use once processing is complete. We invite you to look at our Personal Deposit Account Agreement here: http://go.td.com/1kb17UQ. On pages 40-44 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
Please note, if you've just started your direct deposit with your employer and haven't received a deposit yet, please keep in mind that direct deposits generally take 1-2 payment cycles to begin. Usually, they will test the account first with a zero dollar deposit to make sure all your account information is correct.
Typically obtaining a new debit card will not affect direct deposits, as you mentioned your account and routing numbers are the same.
If you still have not received your direct deposit, we recommend contacting us directly. Our Banking Specialists 24/7 at 888-751-9000, and we will be happy to review your account further.
We hope you have a wonderful day!
Alara B, Mount Laurel
October 24, 2017 12:21:22 PM