Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I have two pensions - that normally get deposited in my checking a/c on the 1st of each month. It is now June 2nd & neither deposit has been made. Is your computer system down or what?
Patricia, Brisbane, Australia
June 2, 2015 06:04:30 PM
In reply to Patricia, Brisbane, Australia
Welcome to TD Helps, Patricia. We're glad to assist this evening.
For direct deposits, funds are available to you on the date designated by your depositor. These types of deposits are processed overnight at varying times and will be available for use once processing is complete. We invite you to look at our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ. On pages 38-41 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If you've already been receiving your deposit and it wasn't made as expected, for questions about your balance or to confirm if a specific deposit has posted to your account, we recommend reaching out to a Banking Specialist 24/7 at 888-751-9000. We're available all day every day to answer any questions you have about your account activity. Or, you could reach out to your local TD Bank Store found here: http://bit.ly/TDStores.
Please know as we would like to assist you directly, we do not have access to your personal/account information since TD Helps is considered an unsecured forum.
We hope this helps, Patricia, and have a great Tuesday.
Justin B, Mount Laurel
June 2, 2015 06:05:21 PM