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My father passed away and I think he has a bank account with you his name is xxx xxx xxxx if he has can you tell me how I would go about closing his account as I live in the u.k and is his exectitor of his will
May 19, 2015 01:56:23 PM
In reply to joe, uk
Hi Joe, we are sorry to hear about your father passing, and are happy to assist with your question today.
In the unfortunate event of a Customer’s death, it is important for TD Bank to assist the family and/or the Executor/Administrator with our Customer’s account(s). An Executor or an Administrator for the decedent’s estate may access the account. In order to access the account or close the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store: Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with a raised seal dated within 60 days; and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. A signed Letter of Instruction requesting that the account be closed (with signature guaranteed by another financial institution if the instruction is by mail). The death certificate will provide date of death if the date-of-death balance for the account is requested. Please keep in mind; these documents do vary by State.
We recommend visiting the TD Bank Store closest to where your brother lived, or give us a call directly 24/7 at 888-751-9000 to speak with a Banking Specialist for further information. For locations and hours, please visit: http://bit.ly/TDStores. There may be alternative options to access your brother's estate even if you are not able to make it into a TD Bank Store; please reach out to us so that we may best assist you given the circumstances.
We hope this information is helpful, Joe and we hope you enjoy the rest of your week.
Alara B, Mount Laurel
May 19, 2015 01:57:17 PM
In reply to Alara, Mount Laurel
It is not my brothers estate it is my fathers as he was a u.k citizen and also a u.s citizen as he used your bank when he worked in the u.s but lived in the u.k. I can give the following documentation death cirtificate photo i.d. and a copy of the will.
As the u.k system is different to the u.s.a some cant be provided.
The originals I have to keep for the u.k to sort out affairs here but can provide copies. I can not phone the your bank in the u.s as the time difference but can corraspond by e-mail
May 20, 2015 09:42:21 AM
In reply to joe, u.k
Thank you for getting back to us, Joe. We're sorry for any confusion about your father's estate.
We understand your situation and apologize in advance for any inconvenience; however you would have to connect with the TD Bank location closest to where your father lived or banked in the U.S. in order to discuss this further. Feel free to visit http://bit.ly/TDStores to find a TD Bank near you next time you visit the US.
Hope this helps and have a nice day.
Brian M., Mount Laurel
May 20, 2015 09:44:14 AM