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My sister and I have an account which was made when we were babies by our parents, we do not have contact with them, we have the account book how can we get info of the accounts if it still exist etc? I'm 26, and my sister is 27.
January 6, 2018 11:10:53 AM
In reply to Adam, California
Good morning, Adam, and thanks for coming to TD Helps for assistance today.
We completely understand your need to retrieve funds from an account that may be in your name; however, as such a long time has passed since you and your sisters accounts were established, we'd first like to take a moment to explain account statuses in more detail.
When a deposit account is established, activity would be required in order to for the account to remain in an active status. If no transactions, such as deposits or withdrawals, are initiated on the account, it may be considered Inactive, or even dormant, after a specified period of time.
In order for a Checking or Money Market account to become inactive, 6 months of no Customer initiated activity must occur. For Savings accounts, nine months of no Customer initiated activity must first pass before the status may change.
The time frame for an account to become dormant will vary depending on which state the account was originally opened in, generally anywhere from 3-5 years. Once an account becomes dormant, it's important to note that the funds may then be escheated to the state, and are no longer in TD Bank's possession.
If you believe that this time frame may have already passed for you or your sister's account, we'd like to recommend contacting a representative from the state in which your account was originally opened for further instructions or information. If you're unsure of whether or not your accounts have been escheated, you may connect with one of our Banking Specialists directly, and we'll be happy to help.
TD Bank Banking Specialists are here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000. Additionally, if you are within TD Bank's footprint, you may also visit your nearest Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope you found this information helpful, Adam, and thanks again for stopping by.
Take care, and enjoy your weekend.
Brittany M, Mount Laurel
January 6, 2018 11:11:27 AM