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My friend wants to open a checking account in the US and he will be visiting at end of April. Based on previous answers, a foreigner would need a foreign passport and a foreign driver's license to be able to open a checking account; is this policy still valid? or Any change?
April 3, 2017 08:54:23 AM
In reply to Frank, Alexandria
Welcome to TD Helps, Frank. We'd be glad to help your friend open an account with us.
In order for your friend to open an account with TD, he would need to visit a TD Store. They are able to view TD Stores and their hours here: http://go.td.com/1f9DSJR.
We recommend that your friend reviews the accounts we have to offer. They are able to take a look at checking accounts here: https://go.td.com/2eQORxu and savings accounts here: https://go.td.com/2dIcnAw.
If they're having trouble choosing an account, they are able to use our Checking Selector Tool here: https://go.td.com/KmmHe7 and our Savings Selector here: https://go.td.com/1hXi2wF for a custom recommendation.
Once they are ready to visit a Store, as a Non-US resident they will need to bring two forms of identification. One form of ID must be a Non-US passport and the second form of ID from the list below:
- Employment ID with Photo and Signature
- State Issued ID or Driver's License with Signature
- Foreign Driver's License with Photo
- US Employment Authorization card with Photo, Signature and Expiration Date
- College ID with Photo
- Alien Registration Card with Photo
- Permanent Resident Card with Photo
It is encouraged that your friend reaches out to the TD Store they plan on visiting prior to their trip to determine if any additional information would be needed.
We hope this helps, Frank. Have a good day.
Megan K, Mount Laurel
April 3, 2017 08:54:32 AM
In reply to Megan, Mount Laurel
Thanks for this Megan.
I opened a checking account during my visit but I'm unable to access the Online Banking from my location. What do you advise?
April 3, 2017 09:41:36 AM
In reply to Samuel, Maryland
Thanks for joining in, Samuel.
If you're unable to log in to your online account, we ask that you contact a Specialist directly as TD Helps is considered an unsecured forum.
You are able to reach a Banking Specialist 24/7 at 888-751-9000 or visit any TD Store. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope to hear from you soon, Samuel. Have a good day.
Megan K, Mount Laurel
April 3, 2017 09:41:45 AM
Hello, I wish to stop receiving the weekly bank statement of my checking account been delivered to my contact address; What am I expected to do. Thank you. Regards
August 31, 2017 12:06:01 PM
In reply to Samuel, Laurel
Thanks for joining in on the conversation today, Samuel!
We understand that you may not wish to receive a statement for your Checking account; however, please know that TD Bank is dedicated to keeping you informed of all transactions that may be debited or credited from your account, and because of this, a statement will be sent to you at the end of each statement period.
However, you do have the option of selecting how you receive you statements, either by mail or email. Please know that a fee may be assessed if you'd wish to have your statement delivered by mail, and you're welcome to check out the Fee Schedule here: https://go.td.com/2lbbfGg.
If you're unsure of which option you may have selected for your account, and would like to confirm, there are a couple ways in which you may do so.
The first way to confirm this information is to log into your Online Banking, and you're welcome to use this link: https://go.td.com/1eaISlq to do so. If haven't yet enrolled in Online Banking, that’s okay, as you can use this link: https://go.td.com/1lU2qfY to start the enrollment process. Please know that in order to enroll you will need your debit card number, account number, Social Security Number, and a valid email address.
Once you're able to access your account, click on the tab towards the top, right hand side of your screen that reads 'Customer Service'. Once here, towards the left hand side of your screen you should see a box that reads 'Help and Related Tools', and the second link that reads 'Online Statement Settings' will be what you need to click on next. Once here, you'll be able to confirm your statement settings, and change them, should you wish to.
If you have any questions at all, or if you'd rather speak with a Specialist in regard to your statement settings, we encourage you to contact us directly, and we'll be happy to help. Banking Specialists are available 24 hours a day, 7 days a week, and can be reached at 1-888-751-9000. Customer Service Representatives are also available, during lobby hours, at all of our TD Store locations. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We sincerely hope this helps, Samuel, and we hope you enjoy the rest of your Thursday!
Brittany M, Mount Laurel
August 31, 2017 12:07:13 PM