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Let me know if over 62 years old, we should be charged fees on our account because we are "below the amount designated to be not charged" We have been banking with TD for a long time. Thx.
April 12, 2017 04:27:11 PM
Planning for Retirement
In reply to O., Southington
Welcome to TD Helps and thank you for sending us your question, O.
Account requirements and waivers will vary depending on the product type you are in. Not all accounts will receive a waiver for senior customers.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Please reach out to us again though if you have any further questions. Have a great day!
Customer Service Team, Mount Laurel
April 12, 2017 04:29:17 PM