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My late husband received a letter in the mail stating that his birth date is incorrect. I have no knowledge of his opening an account with you. How can I get some information on this account? His name was Virgil Glaze Jr. I have a verification and claim number
April 22, 2016 10:54:20 AM
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In reply to Carol, Venus
We offer our most sincere condolences, Carol and we'd be glad to point you in the right direction.
In the unfortunate event of a Customer’s death, it is important for TD Bank to assist the family and/or the Executor/Administrator with our Customer’s account(s). An Executor or an Administrator of a decedent’s estate may access the account. In order to access the account or close the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store:
Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with raised seal dated within 60 days; and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. The death certificate will provide date of death if the date-of-death balance for the account is requested.
Please keep in mind; these documents do vary by State. Therefore, we recommend you visit a TD Bank Store or give us a call directly at 888-751-9000 to speak with a Customer Service Representative for further information. For locations and hours, please visit, http://bit.ly/TDStores.
If your husband had an account at TD Ameritrade or TD Auto Finance, we recommend reaching out to them directly. You are able to visit TD Ameritrade's web page here: http://bit.ly/1o5CpfJ and TD Auto Finance here: http://go.td.com/1iLMc9l.
We hope this helps, Carol and have a good day.
Megan K, Mount Laurel
April 22, 2016 10:54:31 AM