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today i just wanted to check my savings and checking account just to make sure everything is okay, like i usually do, but today when i typed in the same password i do everytime i log in it didn't work. i tried multiple times and when i went on an actually computer to do it and i tried resetting my password, they stated that identifying me was not available. i was wondering what i should do because this is really random.
September 10, 2015 11:12:44 AM
1 person recommended this |
In reply to Alexandra, Oceanside
Thanks for writing in to us on TD Helps, Alexandra.
Sorry to hear that you have difficulties logging into your Online Banking. To regain access to your online account, we ask that you contact us directly for assistance. You may do so 24/7 by dialing 888-751-9000 (or 800-493-7562, Option 2 for BusinessDirect). After account verification, our Representatives will be happy to help you regain access. If you prefer to sit with a Representative in person, you may visit a TD Bank Store during lobby hours for help. For Store locations and their hours please visit http://bit.ly/TDStores.
If you are referring to a TD Bank Credit Card, you may contact us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist or a TD Bank Go Card, please call us 24/7 at 855-219-8050.
Hope you have a nice day and take care!
Sandy D, Mount Laurel
September 10, 2015 11:26:08 AM
1 person recommended this