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ron, delray beach
May 26, 2015 08:59:17 AM
In reply to ron, delray beach
Thanks for stopping by TD Helps, Ron.
First, we recommend checking to make sure that you have entered your login information as you intended. Please keep in mind that passwords are case-sensitive, and please check to be sure that your Caps Lock key is in the right position.
If you are still unable to log in and believe you have the correct User Name for your account, you may reset your Password by following this link: http://bit.ly/1eaISlq. Once you're at the log in page, please click on the "Trouble Logging In" link that is located under the password field. Select the account type and type your user name. You will then be asked to answer two security questions. When you successfully answer the questions given, you will then be asked to reset your password.
If your account has been locked or you do not recall your User Name, please contact one of our Banking Specialists 24/7 at 888-751-90000. They will be able to assist you in determining how your account became locked and reset your account access. You can also stop in at your local TD Bank Store, where a Customer Service Representative will be able to help you. Please visit here: http://bit.ly/TDStores for Store locations and hours near you.
If you need help with your BusinessDirect account, please contact us at 800-493-7562, Option 2, to speak with our Small Business Team, also available 24/7.
If you are referring to your account on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
To reset your Password for a TD Go Card please click: http://bit.ly/1m8bjUSand select "Forgot Password." For additional log in assistance please dial 1-855-219-8050.
Hope this helps answer your question and enjoy the rest of your morning.
Brian M., Mount Laurel
May 26, 2015 09:00:08 AM