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I deposited a check on my phone, for debit, it says mobile deposit funds pending, but for credit, it says mobile deposit too. They are for the same amount, why is there a DB and a CR at the same time?
May 16, 2016 02:01:09 PM
In reply to Xin, Pittsfield
This doesn't sound good, Xin and we'd be glad to discuss your recent deposit.
Based on your question, it sounds as though the deposit you made is under review for verification. To discuss your deposit in greater detail, we recommend reaching out to us directly for assistance. You are able to call a Banking Specialist 24/7 by dialing 888-751-9000. After account verification, our Specialists will be glad to review your deposit.
If you prefer to speak with a Representative in person, fell free to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://go.td.com/1f9DSJR.
We also recommend taking a look at our Personal Account Agreement found here: http://go.td.com/1kb17UQ. On pages 40-44 the agreement reviews when you will have access to your deposit.
We hope to hear from you soon, Xin and have a good day.
Megan K, Mount Laurel
May 16, 2016 02:01:19 PM
In reply to Megan, Mount Laurel
I deposit a my tuition refund check in the amount of $2,654.00 and it saying on my account that it's on hold and that the check deposit as credit. So how long do I have to wait to know the funds will be avaliable in my account.
February 27, 2017 06:29:35 AM
In reply to YVETTE, BRONX,NY
Welcome to the TD Helps Community, Yvette.
As your inquiry is pertaining to your specific account, we ask that you contact us directly at 888-751-9000. Our Specialists are available 24/7 and after account verification will be able to review your account further. Please note; we would love to assist you directly, however, TD Helps is considered an unsecured forum. Therefore, we are unable to obtain your personal account information.
If you'd prefer to connect in person, we invite you to visit a TD location, during lobby hours. To find a Store hear you please view our locator found here: http://go.td.com/1f9DSJR.
We hope you have a wonderful day.
Alara B, Mount Laurel
February 27, 2017 06:29:50 AM
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