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December 25, 2014 12:02:49 PM
In reply to jennie, waterbury
Thanks for joining us here at TD Helps, Jennie. We are sorry to hear about your difficulties and would be glad to help point you in the right direction for assistance.
As your question pertains to your card specifically, we would need to review this further with you. Please know that we would like to assist you directly; however, we do not have access to your personal information as this is considered an unsecured forum.
To best assist you, we ask that you contact our Gift Card Customer Service 24/7 by dialing 888-294-2249. Our Representatives there would be happy to assist you with your card. You may also visit a TD Store during lobby hours for help. For Store hours and locations near you please visit: http://bit.ly/TDStores.
We recommend giving the TD Store you plan on visiting prior to your visit to confirm their hours as it is the holday season. You can also take a look here http://bit.ly/1eMXGC5 to view our Holiday Shcedule.
Please let us know if you have any other questions and we hope the information helps. Have a good day!
Yen D, Mount Laurel
December 25, 2014 12:03:48 PM