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was told one would be in the mail . i am still waitting can u please tell me if one was ordered if not can i go to any branch and get one made. i will be in hospital in the beginning of December and need card prior to when im admitted--need info on my debit card please
December 1, 2014 12:32:10 PM
In reply to christine, berlin,nj
Thank you for stopping by TD Helps, Christine. We're sorry to hear that you have not yet received your replacement debit card and would like to guide you in the right direction for immediate assistance.
Please note, you should expect to receive your new TD Debit card via mail within 7-10 business days from the date it was requested. Delays may occur depending on your Postal Office.
If the 7-10 business days have passed and you still have yet to receive your debit card, please contact us directly at 888-751-9000, available 24/7. After account verification, our Specialists can review your Debit Card further with you.
If you need your new card immediately, you are more than welcome to visit any of your local TD Bank Store during normal lobby hours. To find TD store locations and hours near you, please visit, http://bit.ly/TDStores.
All TD Banks have an instant issue machine where you may obtain a new card while you wait. You will walk out with a new card in your hand! If you decide to visit us to obtain your new card, please ask the Store representative to close the card which is currently being mailed to you since it will no longer be useful once you activate the card you will receive at the Store.
Please understand that as we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Christine, please don’t hesitate to return to TD Helps if you have any further questions.
LiShu R, Mount Laurel
December 1, 2014 12:33:40 PM