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Freddy, New Jersey
January 12, 2018 10:45:23 AM
In reply to Freddy, New Jersey
Good morning, Freddy, and welcome to TD Helps.
We apologize that you're having so much trouble accessing your Personal Online Banking, and as you mentioned that your online banking has been locked, we'd like to recommend that you connect with us directly so we may assist you gaining access again.
We apologize that we're unable to assist you directly via TD Helps, but please understand that as TD Helps is not considered secure, we do not have access to your account or personal information. However, please don't worry, as our Tech Support Team is here to help!
To speak with a Tech Support Specialists, you may simply dial 800-493-7562, 24 hours a day, 7 days a week. If you'd prefer, you may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize again that we weren't able to assist you directly, Freddy, but we look forward to hearing from you soon.
Have a great weekend!
Brittany M, Mount Laurel
January 12, 2018 10:46:24 AM