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I went to the West Deptford, N.J. branch yesterday, & thought I had this problem straightened out. my name is firstname.lastname@example.org.
Catherine R., Woodbury, Heights, N.J. 08097
July 5, 2015 06:33:09 PM
In reply to Catherine R., Woodbury, Heights, N.J. 08097
Good evening, Catherine,
Thank you for writing to us and we apologize for any confusion regarding your name.
From your message, it sounds as though you may have recently updated this on your account. If so, kindly note that a name change may take several business days to complete.
To check on the status of this, you are more than welcome to reach out to the Store you visited. If that is the West Deptford Store located at 1101 Mantua Pike, you can find their contact info right here: http://bit.ly/1HG7W0e, or check out our Store locator for other info if not: http://bit.ly/TDStores.
You're also welcome to reach us 24/7 at 888-751-9000, and we can look into this better for you. Kindly note that we would like to check on this for you here; however, TD Helps is not a secure forum for your confidential account information.
We hope this clears it up a bit for you, Catherine.
We'll chat with you again soon. Wishing you a great evening!
Kristen P, Mount Laurel
July 5, 2015 06:33:51 PM