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Need. Status. On. Card
October 14, 2017 09:18:53 AM
In reply to Richard, Bloomington
Good morning, Richard, and welcome to TD Helps.
Before we begin, we'd like to take a moment to explain that TD Helps is not currently considered a secure forum of contact. Because of this, we are unable to access your account or personal information to confirm what the status of your debit or credit card may be. So that we may better assist you, we ask that you connect with us directly.
Our Banking Specialists are always happy to help, and can be reached by simply dialing 1-888-751-9000, 24 hours a day, 7 days a week. You're also welcome to visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
You would also have the option of sending us a Secure Message from your Online Banking. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
If you were hoping to obtain the status of a credit card you may have with TD Bank, you may call 866-686-4708 to speak with a Credit Card Specialist, also 24/7.
We sincerely hope this information was helpful, Richard, and please enjoy the start of your weekend!
Brittany M, Mount Laurel
October 14, 2017 09:19:12 AM