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i got an email saying my initial deposit didnt go through. Can you help?
Melissa, deerfield beach
August 12, 2015 02:00:19 PM
In reply to Melissa, deerfield beach
We're sorry to hear that your first deposit was unsuccessful, Melissa. We'd be glad to point you in the right direction.
To determine why your initial deposit was not accepted, we ask that you contact us directly for more information. You are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to determine why the deposit was rejected.
Similarly, you are able to visit us during lobby hours at any TD Store to discuss your account. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon and have a good day.
Megan K, Mount Laurel
August 12, 2015 02:00:47 PM