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How do I deblock mi online acesso so?
February 18, 2015 06:18:27 PM
In reply to Jayme, Brazil
Hi Jayme, thanks for connecting with us here at TD Helps. We're sorry to hear that you're having difficulty accessing your Online Banking profile but we'd be glad to help.
To best assist you, we invite you to reach out to us directly by phone so that we may troubleshoot the issue with you live. We see that you're reaching out to us from Brazil, so we recommend contacting us on our international phone number 1-856-751-9000. Or, if you have access to a landline, you can call us Collect with operator assistance by asking the Operator to dial 1-215-569-0518.
We would like to assist you directly, but as TD Helps is considered an unsecure forum, we do not have the access we need to your personal account information to help you get back online. By contacting us directly, a Banking Specialist can have your online profile reset after verification of your account(s).
We hope this helps Jayme, and we hope to hear from you soon!
Colleen B, Mount Laurel
February 18, 2015 06:20:20 PM