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August 10, 2015 04:02:53 PM
In reply to Janice, Warrington
We're sorry to hear that your online account is locked, Janice. We'd be glad to point you in the right direction.
TD Online Banking will restrict access or "lock" when your password it entered incorrectly too many times or a security answer is incorrect multiple times as well.
You are able to contact us directly in order to regain access to your online account. Feel free to call us 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to assist you.
If you prefer to speak with a Representative in person, you are able to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
We hope to hear from you soon, Janice and have a good day.
Megan K, Mount Laurel
August 10, 2015 04:03:20 PM