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Laura, New York
August 25, 2015 12:33:39 PM
1 person recommended this |
In reply to Laura, New York
We appreciate you coming by TD Helps, Laura. We understand your concern and would be glad to help point you in the right direction for additional details regarding the transaction in question.
Based on the information you provided in your message, it sounds like the transaction in question could be a payment to a TD Loan or TD Credit card you may have with us.
To best assist you, we ask that you contact us directly by calling 888-751-9000 to speak with a Banking Specialist, available 24/7 or visit your local TD Bank store. For help locating the nearest TD Store, please visit: http://bit.ly/TDStores.
Upon proper verification, we will be glad to review your account with you and answer any questions you may have.
Additionally, you may send a secure message using www.tdbank.com to reach out to a Banking Specialist and identify what the transaction is. To send a secure message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a Secure Message" located in the Message Center.
Please understand that although we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
We hope this helps and please let us know if you need anything else.
Yen D, Mount Laurel
August 25, 2015 12:35:17 PM
1 person recommended this