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I need help getting into my personal bank account, and can't use my email.
October 8, 2014 09:58:47 AM
In reply to Nora, Voorhees
Welcome to TD Helps, Nora. We're glad you stopped by for assistance with your password, and you'll be pleased to know that you won't need to access your personal email account to reset this information!
If you currently know your username, you can reset your password using our Self-Service link here: http://bit.ly/1eaISlq. Once there, please select the Trouble Logging In link located beneath the password field. You will now be at the Reset Your Password page; select the account type and input your User Name along with the last 4 digits of your Social Security number. You will then be asked to answer your security questions. After successfully answering the security questions you will be able to create and confirm your new password.
If you're unsure of your username or feel more comfortable with someone to help you, or you need to log in to TD Bank BusinessDirect, please feel free to contact one of our Digital Banking Specialists at 800-493-7562, who are available 24/7. After account verification, they would be happy to help you reset your information and make sure you are able to log back in. Or, you're welcome to stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores.
We hope we have been helpful to you today, Nora! Come by again and have a great day.
Sandy D, Mount Laurel
October 8, 2014 11:43:00 AM