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My paycheck is direct deposit. It was processed thursday before the rememberance day holiday yesterday. When will it be in?
November 12, 2016 05:13:52 PM
Saving & Managing Your Money
In reply to Sonia, Toronto
Thanks for your question, Sonia. We'd be glad to discuss.
We'd like to let you know that you've reach TD Bank NA in the United States. Based on your question, it sounds like you want to reach out to our partners up north, TD Canada Trust. You may submit your inquiry via their TD Helps page here: https://go.td.com/1Iam3rB. If you wish, you may even connect with them 24/7 at 1-866-222-3456.
If by chance you are referring to a TD Bank US account; direct deposits funds are available to you on the date designated by your depositor. These types of deposits are processed overnight at varying times and will be available for use once processing is complete. We invite you to look at our Personal Deposit Account Agreement here: https://go.td.com/1kb17UQ. On pages 40-43 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
Please note, if you've just started your direct deposit with your employer and haven't received a deposit yet, please keep in mind that direct deposits generally take 1-2 payment cycles to begin. Usually, they will test the account first with a zero dollar deposit to make sure all your account information is correct.
If you've already been receiving your deposit and it wasn't made as expected, you're welcome to give a Customer Service Representative a call at 888-751-9000. After account verification, our Banking Specialist can contact our ACH Department for more information on your direct deposit. Please keep in mind, our ACH Department is open Monday – Friday between 8:30 AM – 5:00 PM. Or if you'd like, feel free to visit at any nearby TD Bank Store to have one of our Representatives look into it for you. Please see: https://go.td.com/1nq31dc to find your nearest location.
Please know, as we would like to assist you directly, we do not have access to your information as this is considered an unsecured forum.
We hope this helps, Sonia and have a good day.
Shanika A, Mount Laurel
November 12, 2016 05:14:37 PM