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November 9, 2015 10:17:34 PM
In reply to jamie, ny
Thanks for connecting with us on TD Helps today, Jamie.
So we may best assist you, we recommend contacting out Tech Support at 800-493-7562, option 3. When you call, they'd be able to troubleshoot this with you and review your specific account further. Additionally, you do have the option of visiting your local TD Bank Store. For a listing of locations and hours, look here: http://bit.ly/TDStores.
We hope this information is helpful!
Customer Service Team, Mount Laurel
November 9, 2015 10:18:10 PM