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When I applied, a link was sent to track my loan process. For 3 days it has said that a representative will call me if they haven't already. I haven't received any phone call
July 18, 2017 09:02:18 AM
In reply to Danielle, Bellmawr
Good morning, Danielle.
We sincerely apologize for any inconvenience, and we'll be happy to help.
To start, please understand that TD Helps is not considered a secure forum, and because of this, we are unable to access account specific information such as your loan application status. For further assistance, we recommend that you contact us directly.
A Financial Solutions Group Specialist may be reached at 1-800-937-5020, and are available 24 hours a day, 7 days a week for your convenience.
If calling is not convenient for you, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We're sorry we couldn't be of further assistance today, Danielle, and we hope you enjoy the rest of your day.
Brittany M, Mount Laurel
July 18, 2017 09:02:35 AM