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May 22, 2015 11:39:40 AM
In reply to Galina, Kolkata,India
Good day, Galina and thank you for connecting with us on TD Helps.
To better assist you with your online banking enrollment and paperless statements, we recommend contacting our 24/7 Banking Specialists. They will be able to help upon proper account verification. When calling from any country outside the United States, please dial us direct at 1-856-751-9000 or call Collect with operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518 (if you are able to gain access to a land line). As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Once you’ve successfully logged in, please follow the steps below to enroll for paperless statements:
-Please click on the “Customer Service” tab -Select the “Online Statement Settings” link which is located under the self-service portion (it will be the sixth link down) or in the "Help & Related Tasks" box (which is located on the left side of the page). -Please select the account(s) you would like to enroll for Online Statements. Make sure the email address on file is correct. -You will then be asked to read the “Online (Paperless) Statement Customer Agreement” and the “Hardware and Software Requirements”. Once you have opened and reviewed the 2 documents needed, please check mark the two boxes and select “Save Changes”.
If this is regarding a TD Visa Credit Card, you may contact our Credit Card Specialists while you're outside the United States 24/7 by dialing 706-644-3266. Once you're successfully enrolled and logged on to your credit card online account, you will be able to see your credit card information online immediately. To enroll for paperless statements, please click on "Statements" from the left hand side, and then click on "Manage Statements" from the right hand side. On the next screen, you will see "Manage Statements Options", please make your selections there and then click on "Continue".
Please know that after submitting your request for paperless statements, you will receive both paper and electronic statements for two statement cycles. After that, you will receive electronic/paperless statements only.
Let us know if you have any other questions. We hope you have a nice day, Galina!
LiShu R, Mount Laurel
May 22, 2015 11:40:38 AM