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I'm trying to order a bowled online and my purchase won't go through. I have plenty of money in there.
November 30, 2015 05:14:56 PM
In reply to Terri, Wilton
We're sorry to hear that your card isn't working, Terri. We'd be glad to point you in the right direction.
To determine the cause of any acceptance issues, we ask that you reach out to us directly for assistance. You are able to call our 24/7 Banking Specialists by dialing 888-751-9000. After account verification, our Specialists will be glad to help determine the cause of any issues you may be having.
You are also able to visit any TD Store during lobby hours for help. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
If you are enrolled in Online Banking, feel free to log in at www.tdbank.com. After logging in, on the left hand side you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Terri and have a good day.
Megan K, Mount Laurel
November 30, 2015 05:15:18 PM