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March 1, 2017 09:31:09 AM
In reply to Zosima, Cebu
Thank you for reaching out to us at TD Helps, Zosima.
We're sorry to hear that you are having difficulty logging into online banking and that your Credit Card transfer hasn't been received.
We'd like to assist your further however, TD Helps is not considered a secure forum and we do not have access to your personal or account information. For this reason we ask that you give us a call so that we can assist you in greater detail.
Please call us at 1 -800-493-7562 to speak with a Tech Support Specialist regarding your login in issues and 1-888-561-8861 to speak with a Credit Card Specialist about your transfer.
We noticed that you are writing us from Cebu, You may call us from outside the United States by dialing 1-856-751-9000 or call us collect at 1-215-569-0518, so that we may review other options. Please use a landline to call collect. For your convenience, we are available 24 hours a day, 7 days a week.
We hope to talk to you soon, have a great day.
Customer Service Team, Mt. Laurel
March 1, 2017 09:32:13 AM