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July 11, 2014 03:17:00 PM
2 people recommended this |
In reply to Harry, a
Thanks for visiting TD Helps, Harry. We're sorry to hear you're having issues logging in online and we're happy to help troubleshoot this issue.
Our website, www.tdbank.com is compatible with the newest versions of Firefox and Internet Explorer. We suggest downloading the most up-to-date versions of Firefox or Internet Explorer to ensure the Online Banking page works properly. You may also want to clear your cache and cookies; sometimes that fixes any browser issues. If the problem persists please disable any plug ins and restore your browser defaults.
If you would like further assistance, please contact our Digital Banking Specialists, available 24/7 at 800-493-7562.
Hope this helps and have a great day.
Colleen B, Mount Laurel
July 11, 2014 03:22:02 PM
In reply to Colleen, Mount Laurel
Same here firefox issue. Works on IE but IE stinks
October 28, 2014 03:53:42 PM
In reply to Sean, Brooklyn
Welcome to TD Helps and thank you for sending us your feedback, Sean.
We understand the importance of being able to use your Online Banking. Since you mentioned you're able to access our website by using Internet Explorer, but prefer to use Firefox. It is recommended for you to reach out to our Digital Banking Specialists 24/7 at 800-493-7562. They'll be able to go ahead to review this further so you can access your Online Banking via Firefox.
If you have any other questions, please do not hesitate to ask!
Justin B, Mount Laurel
October 28, 2014 05:49:09 PM