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i am trying to sign up for mobile banking and the system is not allowing me too
February 5, 2018 12:27:21 PM
1 person recommended this |
In reply to tyrean, dorchester
We're always happy to discuss how deposits work, Tyrean!
When making check deposits with a Teller, the first $100 is usually made available immediately. If you are a new account holder and your account has not been open for 30 consecutive days, check deposits can be held for 7-10 business days for verification purposes. After your account has been opened for 30 days, not only will the first $100 be made available at the time of deposit but the rest of the funds will credit to your account the following business day.
Deposits made at a TD Bank ATM before 8:00 PM on a business day are considered deposits made on that same business day. A business day is every day except Saturdays, Sundays, and Federal Holidays. If you make a deposit at an ATM before 8:00 PM on a business day that we are open, we will consider that to be the day of your deposit. However, if you make a deposit at an ATM after 8:00 PM, or on a day we are not open, we will consider that the deposit was made on the next business day. Accounts that are 90 days old will have the initial $100 made available and generally see availability of funds the next business day.
Deposits made with TD Mobile Deposit act the same way as a deposit made with a TD ATM; however, the first $100 of your check will not be available at the time of deposit.
For direct deposits, funds are available to you on the date designated by your depositor. These types of deposits are processed overnight at varying times and will be available for use once processing is complete.
You may also take a look at our Personal Deposit Account Agreement here: http://go.td.com/1kb17UQ. On pages 40-44, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If you were expecting a deposit or you still have questions or concerns, please reach out to a Banking Specialist directly for clarification. We're available 24/7 at 888-751-9000.
Please know that to enroll in Mobile Banking, you must first sign up for Online Banking here: https://go.td.com/1lU2qfY. You will need your account number, ATM/debit card, Social Security Number and email address. Once you're enrolled, you can use the same user name and password to sign in to Mobile Banking.
Learn more about Mobile Banking here: https://go.td.com/2gkUc4O.
If you have any trouble signing up, feel free to reach us using the number mentioned above or visit any TD Store. Take a look at TD Stores near you here: http://go.td.com/1f9DSJR.
We hope this clears things up, Tyrean, and have a good day!
Megan K, Mount Laurel
February 5, 2018 12:27:55 PM