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June 24, 2014 03:38:41 PM
2 people recommended this |
In reply to Robin, clifton
We appreciate you reaching out to us on TD Helps, Robin.
Traveling abroad is very exciting and one can never be too prepared! TD Bank makes it easy by allowing customers to use their Visa Debit Cards at any ATM location worldwide where VISA or NYCE are accepted. We encourage you to check out our current fee schedule as it outlines any applicable fees that may come into play when you use your debit card out of the country. Check out http://bit.ly/1cTejgt to view the fee schedule.
We would also like to provide you with some tips that may help to make the trip easier and more enjoyable for your son. First, we highly encourage him to place a Travel Notification note on his TD Bank Account. In order to protect the account from fraud, we will decline any irregular TD debit, ATM or credit card transaction that are attempted if we are not informed of the travel arrangements. Travel Notes can be requested by calling us 24/7 at (888) 751-9000 or by visiting a Store during lobby hours; for a listing of TD Bank Stores and hours check http://bit.ly/TDStores. Another option is to send us a secure message using www.tdbank.com and request the Travel Notifications be added to his account. To send a secured message he must first log on to his TD Bank online profile. On the left hand side, he should see the option to "Send a secure message" located in the “Message Center”. If he does not have the account set up for Online Banking, he can do so for free by using this link http://bit.ly/1lU2qfY. He'll need his Social Security number, TD Bank ATM/Visa Debit Card, his account number, and his e-mail address. Once he has completed the application, he should have immediate access to the accounts.
Secondly, we recommend that he carries more than one method of payment while traveling, just in case he encounters any acceptance issues. For example, enough cash to cover incidentals, public transportation and tips. Prior to traveling, he may order foreign currency at any TD Bank Store and pick up his order within two business days. Please feel free to visit http://bit.ly/1fO8wKy for more tips on traveling abroad under "Tips for Travelers".
We hope you both find this information helpful and if you have any other questions, please don’t hesitate to contact us. While your son travels, he can also contact us from outside the United States by dialing direct (856) 751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Have a great day Robin and we hope he enjoys his trip!
Brian M., Mount Laurel
June 24, 2014 03:45:18 PM