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the message that the information I enter does not match TD Bank's records. Could it be because it's a joint account? Or is online banking not possible with a Simple Savings account?
October 21, 2014 01:21:40 PM
In reply to Ann, Philadelphia
Thanks for coming to TD Helps with your question, Ann. We are sorry to hear about your difficulties and would be happy to help point you in the right direction.
To better assist you with your enrollment for Online Banking, we ask that you connect with our Digital Banking Specialists at 800-493-7562. After account verification, our Specialists would be more than happy to assist and help get you set up.
As always, you are more than welcome to visit us during lobby hours at any TD Store near you. Please see http://bit.ly/TDStores for TD Bank Store locations and hours near you.
We hope this helps Ann. Have a great one and let us know if you have any further questions.
Yen D, Mount Laurel
October 21, 2014 01:37:55 PM