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We live in Canada. This happened all last winter - we were unable to use our card at Costco.
Mary Lou, Calgary
August 23, 2015 07:41:51 PM
In reply to Mary Lou, Calgary
Hello Mary Lou,
We appreciate you getting in touch with us and apologize for the trouble you've had with your Aeroplan card.
Since you mention that you're from Canada and you've reached TD Bank here within the States, we ask that you get in touch with our partners at TD Canada Trust directly for assistance in using your card. You can take a look at this conversation which should provide you with a starting point: http://bit.ly/1Lu885M. You can also post your own question here on their TD Helps page, http://bit.ly/1kD3iFr or you can reach a TD Canada Trust agent using the options available here: http://bit.ly/1woOVay.
In case your Aeroplan card is offered through us here at TD Bank U.S., you can reach an agent directly at 888-561-8861, 24/7 for assistance.
We certainly hope this will help you use your card while in Cabo, Mary Lou.
Thanks again for getting in touch with us and have a great one.
Kristen P, Mount Laurel
August 23, 2015 07:43:05 PM