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My td bank gift card doesn’t work and every time I try to buy something it says there is a problem processing
November 30, 2017 02:20:12 PM
In reply to Jonathan, Tomsriver
Good afternoon, Jonathan.
We're sorry to hear you're having trouble with your TD Bank VISA Gift Card, and we'll gladly connect you with someone who can help.
TD Bank's Gift Card Specialists are here to help with any questions or concerns you may have, and once on the phone, they'll be happy to review your gift card directly to determine what may be causing your acceptance issues. To reach a Specialist, you may simply dial 1-888-294-2249, 24 hours a day, 7 days a week.
Additionally, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize that we're unable to assist you directly with your card; however, please understand that as TD Helps is not considered a secure forum, we do not have access to your account or personal information.
We look forward to hearing from you soon, Jonathan.
Take care, and we hope you have a great holiday.
Brittany M, Mount Laurel
November 30, 2017 02:20:51 PM