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Irina, Brooklyn NY
November 2, 2015 08:35:59 AM
In reply to Irina, Brooklyn NY
Thanks for stopping by TD Helps, Irina. We are sorry to hear about your difficulties and would be happy to help point you in the right direction for assistance.
When traveling, we always advise for you to provide us with the dates and destinations of your travels so we may notate your account. Sometimes, even when a note is placed on your account, our automated advanced fraud early warning systems may block your debit card until we are able to verify the transaction with you.
In order to review your circumstances, we would need to review the account with you. We recommend reaching out to one of our Credit card Specialists 24/7 at 888-561-8861. As you'll be calling from outside the US please dial 706-644-3266. After account verification, our Specialists would be glad to help!
Please understand that although we would like to assist you directly, we do not have access to your account information as TD Helps id considered an unsecured site.
We hope this helps. Have a good day.
Yen D, Mount Laurel
November 2, 2015 08:39:42 AM