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My TD equity line was refinanced, and I believe it was paid off. I don't see the account online anymore. Yesterday the account was showing

late and when I called customer service I was told to call back today to verify it was paid off. Can you assist ? My TD equity line was refinanced, and I believe it was paid off. I don't see the account online anymore. Yesterday the account was showing late and when I called customer service I was told to call back today to verify it was paid off. Can you assist ?

Richard, Charleston
September 18, 2017 09:54:21 AM

Borrowing & Managing Your Credit

1 Response

In reply to Richard, Charleston

Thank you for joining us on TD Helps, Richard. We'll be happy to guide you in the right direction. Please know that we would like to assist you directly; however, TD Helps is not considered a secured forum, and we do not have access to your account or personal information. We ask that you contact our Financial Solutions Group at 800-937-5020, where our Representatives are available 24/7. We're sorry we weren't able to directly assist you today, Richard, but hope this helps. Take care, and have a great rest of your day.

Natasha M, Mt. Laurel
September 18, 2017 09:54:48 AM

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